Reflexologist

Key skills/talents

To excel as a reflexologist, you'll need a strong foundation in:

• Human anatomy and the location of reflex points.

• Manual dexterity for precise technique application.

• Observational skills to detect subtle changes in muscle tension.

• Effective communication to build rapport and understand client needs.

• Empathy to create a comfortable and supportive environment.

• Problem-solving to tailor treatments to individual clients.

• Time management to optimise session efficiency.

• Business acumen for practice management and marketing.

• Physical stamina to sustain energy throughout sessions.

• A commitment to continuous learning to stay updated on the latest reflexology trends and research.

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These skills are essential for providing high-quality reflexology treatments and ensuring client satisfaction.

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In their role, a reflexologist can expect to:

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1. Perform a thorough intake of a client's health

A reflexologist expects to perform a thorough intake of a client's health before treatment. It's important for them to understand how their client's health may affect the treatment that they provide. For example, the client may be allergic to a common ingredient in massage oils. Avoiding this helps them to provide a better, more relaxing service for clients.

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2. Provide clients with recommendations for improving their health

A reflexologist provides clients with recommendations for improving their health. They have expert knowledge of how the body works and especially of how the nervous system interacts with all the other systems in the body. They use this to guide their clients into making better decisions that improve their overall health and comfort. For example, this may relate to home remedies to try.

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3. Follow up with clients after their sessions

Reflexologists follow up with clients after their sessions to ensure that the client is feeling well. Reflexologists also use this as an opportunity to make sure that their clients understand what they can do at home to improve their health and to answer any questions they may have. In some cases, they may also provide clients here with resources to help with their treatment.

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​Qualifications required

To become a reflexologist in the UK, you'll need to complete a Level 3 Diploma in Reflexology or a similar accredited course.

 

All courses will typically cover anatomy, physiology, and practical reflexology techniques.

 

Courses recognised by the AoR (Association of Reflexologists) can be found here https://www.aor.org.uk/home/training/want-to-train

 

The AOR give the rundown of qualifications as follows:

 

Level 1 and 2 (GCSE – SCQF 4&5)

These are not recognised by the AoR for membership. The course will give you an insight into Reflexology and a Diploma or Certificate of completion. These are usually offered to 16-18 year olds or those who do not hold a GCSE or as a prerequisite for the higher level quals or those looking for an introduction to a course.

 

Level 3 – (A Level – SCQF 6)

This is a practitioner qualification which gives you a perfect start to become a successful reflexologist. You can stay at this level and use CPD to diversify and expand your knowledge or you can move onto a Level 4 or start a foundation degree qualification. This level will allow you to work with the NHS and with all types of clients subject to their requirements.

Note: Level 5 is not a progression from this level.

 

Level 4 – (HNC– SCQF 7)

Normally, this is not a stand-alone practitioner qualification, this is awarded as an Advanced Reflexology certificate gained after you have completed a practitioner qualification at level 3.

 

Level 5 – (HND – SCQF 8)

This is a practitioner qualification, normally working at a higher academic level and may include a wider range of topics, i.e.: research module and a deeper understanding of theory and CPD Units.

 

Level 6 – (3rd year Degree – SCQF 9&10)

A University Degree would be awarded – Usually Reflexology is a module which makes up a Complementary Therapies Degree. A dissertation, Research module and work experience in complex environments would be expected at this level. You will need to have gained enough Higher Education Credits to enrol.

 

Level 7 – (Masters – SCQF 11)

The following qualifications all require a practitioner qualification before you undertake further study in your chosen subject:

Masters Degree would be awarded. At this level, you would not expand on your practical reflexology, this level focuses more on academic research and requires the completion of a thesis.

 

Level 8 – (PHD – SCQF 12)

PHD would be awarded – Only available with mentorship through a university. Finding the funding can be difficult in this industry however, it is not unheard of.

 

Below are some links to further course providers:

https://www.learnreflexology.com

https://www.schoolofnaturaltherapies.co.uk/course/itec-diploma-reflexology-level3

https://www.centreofexcellence.com/shop/reflexology-diploma-course

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Rules and regs

In the UK, there are no laws or regulations that specifically apply to reflexologists. This means that anyone can practise reflexology, even without formal qualifications or experience. Therefore, once you're qualified, becoming registered with the CNHC (see below) is a great next step. It's like getting a professional stamp of approval, which can really boost your credibility with clients.

 

Reflexologists should adhere to established codes of practice and ethics, which provide guidelines for effectively marketing their services, including advertising and maintaining a professional public image. 

 

The AoR have strict codes of ethics that members need to adhere to, but they are valid even beyond the AoR…

• Act in the best interests of your clients and treat them with respect

• Maintain client confidentiality

• Take responsibility for your own actions

• Practise only within the limits of your competence, maintaining and developing your knowledge and skills

• Protect your own and the reputation of your profession

• Respect and maintain good relationships with other practitioners and health professionals

• Practise within the law, both personally and professionally

 

https://www.aor.org.uk/wp-content/uploads/2023/08/Code-of-Practice.pdf

 

Reflexologists must also comply with general business and health and safety laws, such as:

• Business registration: Registering their business with the local authority.  https://www.aacp.org.uk/assets/ckfinder_library/files/Licensing%20Requirements%20-%20AACP%20-%202015.pdf 

• Health and safety regulations: Maintaining a clean and safe working environment: https://www.hse.gov.uk

• Data protection: Handling patient information securely. https://www.gov.uk/data-protection 

 

You'll also need professional insurance to protect yourself and your clients. If you decide to join AoR, they have arranged a specialised insurance policy for members, which can be found here: https://www.alanboswell.com/business/business-insurance/care-medical/complementary-therapy/reflexologists

 

Other insurance providers may well carry specialised insurances too, below are a few links:

https://www.simplybusiness.co.uk/insurance/reflexology

https://www.policybee.co.uk/complementary-therapist-insurance

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Remuneration framework

As you'll typically be self-employed, your earnings will be related to how much you charge and the success of your practice. Plus, what/how many hours you want to work each week/month. 

 

Sessions tend to be charged out between £35 and £70 for a 60 minute treatment. Prices vary depending on where you live, and of course, the experience of the practitioner.

 

Katies rates, as shown on her website https://www.tootsiesreflexology.com, are:

• Initial consultation and treatment session, 1 hr 15 min = £40

• Taster session, 30 mins = £20

• Foot reflexology treatment, 60 minutes = £35

• Hand reflexology, 30 minutes = £20

 

Your salary will rise as you establish your practice as you'll be able to charge more per session with your growing experience and you'll attract a larger client base.

 

Salaries may also be affected by any links you have with GP practices and other healthcare professionals, as this may supply referrals.

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How to get started

To start a career as a reflexologist, begin by researching accredited training programs recognized by professional bodies such as the Association of Reflexologists (AoR) or the Complementary and Natural Healthcare Council (CNHC). 

 

Enrol in a diploma or certificate course that covers essential topics like anatomy, physiology, and practical reflexology techniques. Many programs also require hands-on practice with clients, helping you build your skills and confidence.

 

After completing your training, obtain the necessary qualifications and consider securing a Level 3 certification in complementary therapies. It’s important to get professional liability insurance to protect your practice. Joining professional associations can enhance your credibility and provide valuable resources. 

 

Once qualified, you can set up your practice, deciding whether to work independently, in a clinic, or within a wellness centre. Katie wanted to work for herself and initially wanted to be mobile and go to clients. However, she soon found that clients wanted to come to her, so she set up her own clinic.

 

And of course, marketing! Promote your services through social media, local advertising, and networking with other professionals in the field to attract clients. 

 

Lastly, commit to ongoing professional development to keep your skills current and stay informed about industry trends.

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Job site links

The usual job sites, such as Indeed & Glassdoor will have listings for career opportunities, but the Federation of Holistic Therapists also carry jobs: https://www.fht.org.uk/job-opportunities, 

The NHS can also have job listings, although with anything ‘alternative’, these can be few and far between:https://www.nhsjobs.com/job_list/Allied_Health_Professions/s4/Complementary_Alternative_Practitioners/d700

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Associations or official bodies to register with

Complementary and Natural Healthcare Council (CNHC): This is a voluntary regulator that sets standards for complementary healthcare practitioners. Registration can enhance your professional standing and credibility: https://www.cnhc.org.uk

 

Association of Reflexologists (AoR): The AoR is a professional body dedicated to promoting and supporting reflexology. Membership can provide access to resources, training, and networking opportunities: https://www.aor.org.uk

 

British Reflexology Association (BRA): The BRA is another professional body that offers membership benefits and support to reflexologists: https://www.britreflex.co.uk

 

Professional Reflexology (PR): The Professional Reflexology Association (PR) is a Membership organisation representing only the best-trained Reflexologists in the UK, providing support, information, articles/research and online forums: https://www.professionalreflexology.org

The International Institute of Reflexology  (IIR): IIR is the only reflexology school licensed to teach the Original Ingham Method® of Reflexology: https://www.reflexology-uk.net

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Progression pathway​

As you get started on this path it’s worth thinking about what kind of environment you’d like to work in depending on your focus and lifestyle. Establishing a private practice allows you to set your own treatment philosophy, prices, and hours of operation, providing independence but requires more marketing effort.

 

Setting up your own reflexology clinic is an option if you’re ready to take on the challenges of running your own business. Even with this route it may make sense to start at an existing workplace or partner-up with other practitioners before going solo.

 

Consider working in wellness centres, which offer a well-rounded approach to health and wellness and can help you reach a broader client base. It will also enable you to build up a client base and your skillset in a relatively risk-free environment.

 

If you’re set on setting up your own clinic, research the costs involved in renting a space and setting up a clinic and equipment (which we’ll cover shortly). Knowing what kind of work situation you want will help you in your learning and networking.

 

Reflexology is an umbrella and it’s worth learning other therapies that interest you. Clinical reflexology is crucial in professional training and practice, emphasising certification, pre-requisites, and the wealth of clinical practice experience of trainers. This could be reiki or aromatherapy.

 

Extending your offering and skill set can also be a point of difference in attracting clients to your practice. The more therapies you can offer in one session, the more value you can give to your clients and the more they will pay.

 

For example, offering an extra 15-minute Reiki session after a reflexology treatment could be a unique selling point.

 

Specialising can also open up new opportunities for you. A good example of this is if you enjoy working with children (which Katies does), means you could do extra courses in reflexology for children and teens. By doing this, you are offering a service not all practitioners can. This will give you an edge over your competitors.

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Additional Information/links

https://www.aor.org.uk/wp-content/uploads/training/Your_Guide_to_Training_in_Reflexology.pdf

 

https://clinicalreflexologyandgrowth.co.uk/2022/07/21/example-blog-2

 

Essential Reflexology Gear and Equipment…

 

Massage Table or Chair

Before you commit to providing reflexology as a service, you’ll want to get set up with the right equipment – specifically, the right massage table. Reflexology as a massage technique has a few traits that should be considered when you’re picking out a table:

 

Height Adjustability: Since you’ll primarily be working on your patient’s feet, hands and ears, positioning your patient in a way that’s comfortable for you (and your back!) is a top priority. That’s made a lot easier if your table can be easily adjusted to the right height.

 

Comfortable Padding: Sessions can be longer and having thick and comfortable padding helps keep your patient comfortable.

 

Easy-to-Clean Materials: You’ll want upholstery that’s easy to clean thoroughly with a quick spray and wipe-down.

 

Sturdiness and Stability: While you don’t need the same sturdiness as someone doing a full-body massage, you want your patients to feel secure during their treatment.

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Reflexology Sticks: For precise pressure on reflex points

Reflexology sticks are brilliant to have in your treatment room. If you’ve been offering deep pressure for a long time, and it’s beginning to take its toll on your thumbs or fingers, the reflexology stick is a great way to maintain that deep pressure without damaging your digits!

 

Foot Rollers

Foot rollers can be a great item to recommend to clients who suffer from regular foot pain. It can be a good way to do a session when you’re planning to work on a patient’s feet.

 

Oils and Lotions

It’s best if you can find a couple of different types of lotions and oils, so you can give your clients an option to choose what they’d like to have on their body. It’s personal preference and they’ll be more relaxed with something they like.

 

If you have clients with sensitive skin, you should also look into a hypoallergenic set of oils. This will ensure you can treat anyone who walks into your clinic, and they won’t be at any risk of a reaction.

 

Hygiene and Sanitation

Having clean disposable linens at a clinic is a basic requirement. The last thing you want to happen in your clinic is for a client to become infected with something that can be easily avoided.

 

Disposable linens are your first step towards ensuring all your clients are treated in a clean, hygienic manner.

 

Hand sanitiser is also a must. This is for both you and the client.

 

Disinfectant wipes should also be on hand to clean your table and your tools in between clients, this ensures that you can avoid the risk of spreading any possible infection.

 

Client Comfort Accessories

When it comes to client comfort, it’s pretty important to make sure you have extra bits and pieces that can enhance a client’s experience and the comfort of the treatment.

 

Bolsters and pillows are great to make sure that your client is getting extra support and comfort while you’re working on their feet. 

 

Heated blankets are also a great idea for clients. Especially if you’re going to be treating them in the winter, in a colder room. It just helps keep the client relaxed and warm.

 

Towels and sheets made from good quality and soft materials should also be a priority. This may seem like a small thing to worry about, but it’s important for the client’s comfort. They’re paying for a professional service and so they should be treated with good quality equipment.